All orders are shipped via UPS ground unless you note otherwise when you place your order online. Priority is given to overnight and 2nd day air orders, but all orders are treated with urgency during the rush periods. UPS ground delivers to Washinton State residents usually within a two day period. For more specific information about delivery times, please visit http://www.ups.com and follow their prompts for that information. Bookie (DDP Textbooks) Phone: 1-800-937-4978 or 509-332-2537 ext. 336 (voice mail) Bookie (DDP Textbooks) Email: ddp@mail.sbc.wsu.edu *The normal cut off to ship orders M-F is 12:00PM. Orders received after this time may not ship out until the next business day. Please note for next-day air orders- Saturday does NOT COUNT as one of these days. So if you place a next-day air order on Friday, after 12 PM, you may not receive it until the following Tuesday. UPS does have a Saturday delivery available in some large metropolitian areas, but they add a $12.50 fee to the shipping rates!